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5 years of experience

Skills

Customer Service Client Relationship Management Query Resolution Complaint Handling Clear Communication Interpersonal Skills Multitasking Order Processing Documentation MS Office Teamwork Cross-Cultural Collaboration Administrative Coordination Sales Support Shift-Based Work

Experience

Sales & Customer Service Officer

New Stylo Trading LLC – Dubai, UAE

2025-04 - 2026-09

Handled daily customer enquiries via phone, email and in‑person, providing product information and quotations. Coordinated with suppliers and internal teams to resolve issues and ensure smooth order processing. Maintained accurate customer records, sales documents and follow‑up details. Supported daily sales and administrative activities while managing multiple requests efficiently.

Patient Relationship Executive

Photon Super Speciality Hospital & Trauma Centre, India

2021-01 - 2024-02

Acted as the front‑line liaison between patients, doctors and hospital departments, ensuring smooth service at every touchpoint. Managed high‑volume appointment scheduling and documentation, maintaining accurate records. Supported administrative operations in a fast‑paced, service‑driven setting. Built trust and rapport quickly with new patients and families, enhancing the overall patient experience.

Languages

English

fluent

Hindi

fluent

Urdu

fluent

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Last updated: 7 hours ago